ai

Five Steps to Fix How Grocers Greenlight AI

A framework for deciding where AI investment actually pays off, and where it doesn't.

Sep 8 • Curt Prins

Ten Million Against Thirty-Six Thousand

Grocers keep funding customer-facing AI and skipping the shrink fix. The math says that's backwards, and it's not close.

Sep 3 • Curt Prins

Your Chatbot Sucks

AI already works well enough to ship. It also gets things wrong often enough that most retailers haven't earned the trust to use it on the hard stuff.

Sep 2 • Curt Prins

The 95% Graveyard

Why grocery boards keep funding AI pilots that never touch the P&L.

Aug 21 • Curt Prins

The AI Mass Adoption Mismatch

Silicon Valley is still clueless about who’s in the grocery aisle.

Aug 20 • Curt Prins

Why the Grocery List Is eCommerce's Holy Grail (and all of them suck)

Your grocery app has your entire purchase history and still cold-starts every session like it's never met you. Here's what's broken, and what the fix…

Aug 6 • Curt Prins

$4.75, Already Applied

The Sunday circular treats every shopper the same. Your loyalty data knows better. That gap is where unit volume goes.

Aug 4 • Curt Prins

Your Tools Are Teaching Shoppers to Spend Less

How mission builders, smarter sequencing, and a Thursday cart can stop the bleed.

Jul 28 • Curt Prins

Instacart Just Bought a 600,000-Person Shelf Scanner

Why their latest acquisition is less about delivery and more about owning your store's data.

Jul 17 • Curt Prins

Grocery Loyalty Means Nothing to an AI Agent

Protected preferences will decide who wins the AI-mediated basket.

Jul 9 • Curt Prins

Google Just Built You a Beautiful Cage

UCP lets you keep the title "Merchant of Record." It just forgot to mention you stop being the merchant.

May 21 • Curt Prins

Grocers Picked the Wrong AI Fight.

Operators built AI to capture margin from customers. They could have been capturing it from waste.

May 4 • Curt Prins

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